Terms and Conditions

1. Acceptance of Terms

By accessing krishtrip.com (“Website”) or booking any service (“Service”) with Krish Trip (“Company,” “we,” “us”), you agree to these legally binding Terms & Conditions (“T&C”). If booking for others, you warrant authority to bind them. Continued use constitutes acceptance of future T&C updates.

2. Definitions

• “Package”: Customized itinerary including hotels/transfers.
• “Traveler”: Person(s) named in the booking.
• “Direct Payment”: Outstanding balances paid to hotels/transporters during travel.
• “Force Majeure”: Unforeseeable events (natural disasters, pandemics, war).

Section I: Booking & Payments

3. Booking Procedure for domestic packages

3.1. Initiation:

• Submit requirements via Website/chat/phone.
• Receive a call from us and get 5 customized packages within 2 minutes.
• Pay 10% of total cost to block hotels.

3.2. Confirmation:

• Pay 25–30% for booking confirmation.
• Within 96 hours; receive booking confirmation for hotels/vehicles.
• After getting blocking confirmation, non payment of booking confirmation amount auto-cancel after 72 hours.

3.3. Final Payments:

• Hotels: Pay outstanding balance directly at check-in.
• Vehicles: Clear dues after reaching the destination & just before trip commencement.

Example: For a ₹100,000 package:

• ₹10,000 (initiation & to block hotels and vehicle) + ₹30,000 (confirmation) = ₹40,000 pre-travel.
• ₹60,000 paid during travel.

4. For International Packages

All steps same as domestic except:

• Final Payment: 60% balance paid 15 days before travel date (not during travel).

Example (₹200,000 International Package):

• ₹20,000 (blocking) + ₹60,000 (confirmation) = ₹80,000 pre-travel

• ₹120,000 paid 15+ days before departure

4. Flight Ticket Bookings

Payment Terms

4.1. Accepted Methods: UPI, Cards (Visa/Mastercard), Net Banking, Paypal.
4.2. Currency: INR (international card fees apply).

5. Pricing Validity

• Quotes valid 72 hours for International Packages (currency/hotel availability fluctuations).
• Excludes sudden tax/fuel surcharges (communicated pre-confirmation).

Section II: Changes or Cancellations

6. Traveler-Initiated Changes or Cancellation

7. Traveler Cancellations

Refunds follow Cancellation Policy, deducting:

• Non-refundable vendor fees (e.g., flight tickets).
• Processing fees (5% of total).

8. Krish Trip-Initiated Changes

We may modify itineraries due to:

• Force Majeure (e.g., floods closing Kerala routes).
• Operational Issues (hotel overbooking).
  Remedies: Comparable alternatives or full refund.

Section III: Traveler Obligations

9. Documentation

• Valid passports (6+ months validity for international trips).
• Visas (we assist but do not guarantee approval).
• Travel insurance (mandatory for international packages).

10. Conduct & Liabilities

10.1. Compliance: Adhere to local laws (e.g., dress codes in UAE).
10.2. Damage Costs: Pay for property damage (e.g., hotel rooms).
10.3. Exclusion: We may terminate services for illegal/disruptive behavior without refund.

11. Health & Safety

• Disclose pre-existing medical conditions.
• Follow COVID-19/other health advisories.

Section IV: Service Delivery

12. Inclusions/Exclusions

Aligned with package-specific documentation:

• Included: Transfers, hotels (specified meal plans), driver allowances.
• Excluded: Entrance fees, personal expenses, lunches/dinners (unless stated).

Clarification: “Driver cum guide” provides route assistance not licensed monument tours.

13. Accommodation & Transport

13.1. Hotels:

• Room categories are exactly as described (e.g., “Deluxe Sea-View”).
• Star ratings based on government/local classifications/online travel websites.

13.2. Vehicles:

• As booked (e.g., Toyota Innova).
• Driver speaks English/Hindi; other languages require pre-request.

14. Unused Services

No refunds for:

• Missed sightseeing.
• Early check-outs.
• Unused meals/transfers.

Section V: Liabilities & Limitations

15. Third-Party Services

We bear no responsibility for:

• Airline delays/cancellations.
• Hotel staff conduct.
• Accidents during optional activities (e.g., scuba diving).

16. Force Majeure

No liability for failures due to:

• Natural disasters.
• Political unrest.
• Pandemics.
• War situation.
  Traveler Options: Reschedule (fee-free) or accept refunds minus non-recoverable costs.

Section VI: Intellectual Property & Data

17. Content Ownership

• Website content (text, itineraries) © Krish Trip 2023.
• No commercial reuse without written consent.

18. Personal Data

Usage adheres to our Privacy Policy. By booking, you consent to:

• Sharing data with hotels/transporters.
• Transactional communications.

Section VII: Dispute Resolution

19. Governing Law

Indian law governs these T&C (Jurisdiction: Delhi courts).

20. Complaint Procedure

1. On-Trip Issues: Notify Krish Trip office immediately for resolution.
2. Post-Trip Claims: Email info@krishtrip.com within 30 days of trip end.
3. Arbitration: Unresolved disputes referred to Delhi arbitration (ICDR rules).

Effective Date: 1 July 2025
Last Updated: 1 July 2025

“By proceeding with payment, you acknowledge reading and agreeing to these T&C.”

Key Addendums for Clarity

• Phased Payments:
  *”The 40% pre-travel payment covers Krish Trip’s coordination fees. Final payments to hotels/transporters are agreements between you and the service provider.”*
• Direct Payment Risks:
  “While Krish Trip verifies partners, travelers assume responsibility for disputes arising during direct payments (e.g., hotel overcharging). Retain payment receipts for our assistance.”